Intelligent CIO APAC Issue 21 | Page 51

COUNTRY FOCUS : SINGAPORE
SURVEY METHODOLOGY
The survey was conducted by Coleman Parkes Research in September 2021 . Findings are based on the responses of 1,870 IT decisionmakers across manufacturing / logistics , retail , hospitality / travel , energy , healthcare / pharma / biomedical , government , media / entertainment and financial service sectors in the Americas , Europe , Asia and the Middle East . Most of the companies / organizations polled were founded before the year 2000 , have from 101 to 999 employees , and an annual revenue of between US $ 50 million and US $ 1 billion . They also have anywhere from two to 15 employees dedicated to cybersecurity and they spend 5 % to 15 % of their IT budget on cybersecurity . action steps stand out : Strategy first : Without a solid destination and organizational buy-in , your AI and ML efforts could waste a lot of money and resources and never become production-ready . Start by gathering the major stakeholders , presenting a strong business case and gaining consensus on deliverables , milestones and timelines to keep your project on track .
Address data quality and accuracy : An AI and ML program requires clean , integrated data . The first step in a successful AI and ML program is cleaning up your data and data processes , which includes setting definitions , eliminating data silos , establishing governance and aligning business processes .
Focus on training talent : Respondents consistently listed lack of understanding and refining talent as concerns . Specific focus on upskilling and internal training will improve understanding of AI / ML . compared to 48 % in R & D , 46 % in operations , customer service , senior management and boards understand the technologies . Sales , HR and marketing departments are considered by respondents to be the least AI / ML-savvy .
Implications for the AI / ML journey
For businesses starting or struggling to implement AI / ML learning initiatives , the report says three
Assess your company ’ s current training efforts and talent-in-place to determine whether you can fill roles or need to unveil exterior training , raise attendance of conferences / events and recommend online coursework / reading .
For more information on the trends that will shape AI / ML in 2022 and to download a copy of the full report , visit here . p
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