Intelligent CIO APAC Issue 21 | Page 48

COUNTRY FOCUS : SINGAPORE
A new Singapore Rackspace Technology report finds AI / ML technologies are increasingly mission-critical , but the full benefits have yet to be realized .

Singapore Rackspace Techn finds AI / ML increasingly cr

Fireworks show celebrating the Chinese new year in the bay area in SIngapore

Rackspace Technology , a leading end-to-end , multi-cloud technology solutions company , has announced a new research report that finds that while Artificial Intelligence and Machine Learning ( AI / ML ) are on nearly every organization ’ s radar much work remains to be done to tap their full potential .

Rackspace Technology polled 1,870 global IT leaders , across industries , including manufacturing , financial services , retail , government and healthcare to understand the dynamics of AI / ML uptake . A total of 187 Singapore correspondents participated in the survey .
A total 99 % of Singapore respondents said that AI / ML is a priority for their organization , and 72 % of all respondents reported positive impacts on brand awareness , 68 % reported revenue generation and expense reduction .
However , 42 % agreed that measuring and proving the technologies ’ business value remains a challenge . “ As AI / ML budgets continue to increase , we are seeing projects proliferate across more areas of the organization , and it ’ s clear that the AI / ML is advancing in its importance and visibility ,” said Jeff DeVerter , Chief Technology Evangelist , Rackspace Technology .
“ At the same time , the research makes clear that many organizations still struggle with getting stakeholder buy-in , addressing issues of data quality , and finding the skills , resources and talent to take advantage of the AI / ML ’ s full potential .”
According to the report – AI / ML Is A Top Priority for Businesses , But Are They Realizing Its Value ? – AI / ML ranks among the top two most
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