Intelligent CIO APAC Issue 21 | Page 37

TALKING

‘‘ business

Workplaces around the globe have changed dramatically with the onset of the pandemic Organizations have pivoted to remote working while adopting a variety of technologies such as Zoom and Slack to better engage with teams . For some , this hasn ’ t been a difficult transition , while for others , it remains an on-going struggle .

Nonetheless , remote workforces are here to stay as we navigate the long road out of COVID . According to research from Telstra , businesses with hybrid working have 6 % higher income , are 22 % more likely to see higher productivity and are 28 % more likely to be innovative than those without hybrid working policies . They also have improved customer service and more engaged employees .
As Australia ’ s talent shortage further exacerbates COVID challenges , dispersed remote workforces ( i . e . employees working from various offices or homes around the world ) are a viable option for companies that want to secure top-tier talent , regardless of location .
The evolution of such a workforce has shone a spotlight on the importance of building and maintaining company culture – especially as many organizations scrambled to establish remote collaboration and enable Business Continuity . primary benefit for organizations during lockdown when employees worked from home and organizations in large cities realized they no longer needed to pay a premium for office space .
Often , it is not financially feasible for small start-ups to establish themselves in expensive regions such
as Sydney , Silicon Valley or London . By setting up operations in areas that offer more for less , growing organizations can afford to employ talented remote workers in in-demand markets .
A dispersed workforce also provides more
opportunities to diversify services and offerings . Creating a diverse team that can guide local operations by bringing unique backgrounds , experiences and opinions to the table is key to success on a global scale .
Creating a collaborative team with a dispersed workforce
Alok Kulkarni , CEO and Co-founder , Cyara
Remote workforces are here to stay as we navigate the long road out of COVID .
However , whether companies are only just expanding to remote employment or have already established offices in various regions , unifying teams remains a challenge despite the unprecedented levels of technology and connectivity available today .
Benefits of a dispersed remote workforce
Dispersed workforces offer best-in-class talent , without geographical boundaries . This became a
Trust is critical to the success of remote workforces . To build trust it ’ s important to have one-on-one or faceto-face interactions , which is more challenging when employees are apart for long periods of time .
A mistake some organizations make when putting together a dispersed workforce is prioritizing global coverage over collaborative coverage . While it ’ s great to have remote workers or offices in regions around the world , the success of a remote , dispersed team hinges on employees ’ ability to work well together .
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