Intelligent CIO APAC Issue 21 | Page 11

NEWS

IBM hub in India to create cyber resiliency

The new IBM cybersecurity centers will help address the need for organizations to accelerate their security strategies and align business priorities .
Located at IBM offices at Embassy Golf Links in Bengaluru , India , the new facilities represent a strategic hub for IBM cybersecurity activities in the region .

IBM has announced a significant investment to help businesses prepare for the growing threat of cyberattacks to organizations across the Asia Pacific region .

The centerpiece of this investment is the new IBM Security Command Center , the first of its kind in the region , for training cybersecurity response techniques through realistic , simulated cyberattacks .
The investment also includes a new Security Operation Center ( SOC ) which is part of IBM ’ s vast network of existing global SOCs – providing 24x7 security response services to clients globally .
Chris Hockings , IBM Security CTO for Asia Pacific , said : “ The new IBM Security Command Center is the first in Asia Pacific enabled to train the entire business in the art of response to a cyberattack event , further enhanced by the real-time experience of our security experts based in the adjoining global SOC .
“ With Asia Pacific ’ s enormous growth , diversity and role in global supply chain , these capabilities can be a real game changer for helping customers face growing threats in the region .”

Optimizely selected to deliver Mazda ’ s new dealer websites

Optimizely ’ s digital experience platform

( DXP ) has been chosen by , digital product specialists , Candyspace for the development and optimisation of a new ecosystem of dealer websites for Mazda , consolidating 81 separate platforms and streamlining customer journeys .
Over just a few months , the Candyspace team , working collaboratively with the team at Mazda along with selected dealers , took a customer-centric and UX-focused approach to designing , developing and optimising the new suite of websites on the Optimizely DXP .
As a result , customers can now enjoy frictionless user journeys across the ecosystem , with personalised experiences that showcase the range of new and used models at their local dealerships and the latest finance offers .
With vastly improved data and analytics , Mazda is now better able to drive leads and optimise conversions and journeys across the digital platform . Candyspace ’ s solution , enhanced by the capabilities of the Optimizely platform , is a flexible one , designed to evolve in line with the rapid changes in the automotive sector .
“ At Mazda , we strive to deliver an outstanding customer experience ,” said James Crouch , Senior Manager , Marketing
Communications at Mazda . “ Delivering consistency across our dealer websites and seamless journeys through our ecosystem gives us a strong platform upon which to build , adapt and innovate . Candyspace ’ s customer focused approach and technical knowledge and the sophisticated optimisation provided by the Optimizely DXP has ensured the successful implementation of these sites .”
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