Intelligent CIO APAC Issue 20 | Page 51

COUNTRY FOCUS : AUSTRALIA
But now we know . There ’ s always that concern that if something malicious gets into your environment , and if you ’ re in a small IT team , then you need to know , ‘ Are we able to react quick enough to prevent the spread of that malicious activity from causing real harm ?’”
“ Similar to healthcare , security threats and attacks are on the rise in the manufacturing industry ; therefore , companies need to take proper steps and procedures to mitigate the risks and help secure company-wide operations ,” Somerville said .
But already , Detmold is kicking goals thanks to the technology partnership with Somerville , which helped it to manoeuvre complex vendor relationships , master and secure appropriate pricing , match-fit solutions to Detmold ’ s unique business needs and requirements , and ultimately stay on course .
“ It ’ s crucial you have a partner that can ground you and bring you back to what ’ s actually important , rather than get side-tracked and focus on mundane details . Somerville reminded us of the criteria we were looking for – and came up with a solution to meet them ,” Render said .
“ They helped put together the business case , the ROI proposals and helped with the negotiation with the vendor on the solutions to ensure we were paying the best price for the solution we were looking for .”
Thanks to all of these efforts , Render said the company now has enhanced security , which was always the primary goal , but also complete visibility and total control over the IT infrastructure .
Scoring wins
“ We ’ re now able to see better , have more control and visibility across our environment , and have added peace of mind with things like application whitelisting ,” said Render .
The IT team can also crank up its testing performance , deploy security patches more rapidly , enhance its user support , and ‘ know each and every nuance ’ of the user ’ s experience . In fact , knowing the environment is secure – and outsourced – gives Detmold , and the IT team , peace of mind , and a ‘ good night ’ s sleep ’, Render admitted .
“ Detmold , in particular , recognizes the value of a managed security offering , which not only provides threat hunting , detection and response service ( even fusing Machine Learning with human analysis for an evolved approach to proactive security protection ), but also plays a critical role in protecting the manufacturer ’ s entire IT infrastructure .”
Next on the horizon
So , what ’ s next on the agenda for this multinational manufacturing player ? Render said the company is on a growth agenda for the next three years – and the latest managed security initiative means the company can reach these and other goals with a renewed confidence in its IT operations and a proper security foundation in place .
“ We ’ re hoping to double our revenue stream within three years . Realistically , we could do more than that – and this type of project will help build the confidence we can do that . Certainly , from an IT perspective , this project shows we can support the company to achieve that objective .”
And while the most recent managed security service adoption isn ’ t the largest project in the company ’ s history , it ranks high in terms of impact and significance , Render explained .
“ It ’ s not the largest project that we ’ ve had within the organization , but it ’ s one of those projects that has garnered lots of attention and visibility . Not to mention , the IT team now has confidence to deliver on other large-scale projects . “ Now that ’ s a win in my book .” p
He said : “ Having the service outsourced means it ’ s now the responsibility of a specialized security organization that ’ s geared up and set up to run this 24 / 7 and 365 days a year . That alone is worth its weight in gold .”
And Detmold isn ’ t alone in its pursuit of security enhancements and a wider IT modernization push across manufacturing – and seeking guidance from an IT service provider to meet and address ever-changing needs , according to Craig Somerville , Somerville Chief Executive Officer .
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