Intelligent CIO APAC Issue 02 | Page 58

CASE STUDY Coral Homes has experienced the benefits of dealing with a single vendor that has end-to-end data protection and recovery solution set and support services. To enable Coral Homes to achieve its Disaster Recovery goals, it has deployed a suite of StorageCraft solutions including ShadowProtect SPX, Image Manager, Cloud Services Premium and OneXafe. The results Coral Homes has experienced a number of significant benefits since engaging with StorageCraft. The OneXafe solution offered it a seamless data platform which unified data with scale-out storage in an easy-touse format. This was vital for a company like Coral Homes as it has a great deal of company data moving in and out of servers and through its staff each day. The quick access to multiple versions of data at all hours of the day has been a crucial element to ensure its customers receive the best service. Coral Homes has witnessed so many positives since implementing OneXafe, one of the biggest being the peace of mind they feel knowing their data is on-site and backed up. Additionally, Coral Homes has another OneXafe 4412 offsite replicating data that can be accessed at any time. Currently, Coral Homes uses 23 terabytes of data storage which can easily be increased in the future as required with the OneXafe solution. It is keen to bring more client data back to its office and store to the OneXafe solution so it can maximize its investment. Matt Kolkka, Senior IT Officer Coral Homes, said: “A personal highlight for me would be the StorageCraft customer service experience, as it was one of the most standout services we have ever experienced. When we had any questions or queries, they made it easy for us to reach out and their support was exceptional from the start. “The setup process was really easy. The MSP and StorageCraft assisted with the setup in a timely manner. The process really does complement their one-size-fits-all solution. “We had support, resources and personnel at our disposal to help us with any challenges that we faced.” Kolkka compared the legacy system the company had previously used with the solution from StorageCraft. “Previously having the data offsite, it felt as if our data was held at ransom, the change of having access in our office ensured we could do what we needed, adding value to our company,” he said. 58 INTELLIGENTCIO www.intelligentcio.com