Intelligent CIO APAC Issue 18 - Page 18

NEWS

Bamboo Airways accelerates recovery in partnership with IBS Software following our motto ‘ Put customers at the center of business ’, to accelerate the process and become an international five-star airline ,” said Hoang Ngoc Thach , Deputy Chief Commercial Officer of Bamboo Airways .

Since it started operating in January 2019 , Bamboo Airways has embraced IBS Software ’ s iFly Res , an omni-channel Software-as-a-Service ( SaaS ) commerce platform , to underpin its PSS .

Vietnam ’ s private carrier Bamboo

Airways is working with IBS Software to power its passenger service system ( PSS ) and its Bamboo Club loyalty program , as it continues its focus on crisis recovery and enhancing the digital customer experience .
With Vietnam ’ s pandemic under control and travel sector growth in close reach , Bamboo
Airways resumes its plans to achieve its ambitious goals . This year , the target is to grow its fleet to over 40 aircraft while expanding services to the US , Europe and around Asia Pacific .
“ Bamboo Airways has leveraged technology to elevate the customers experience and optimize the airline ’ s resources . Bamboo Airways will continue to upgrade and innovate ,
Bamboo Airways has deployed iFly Res , one of the first New Distribution Capability ( NDC ) compliant PSS systems in the world , to power functions including passenger reservations , schedules and flight control , inventory control , fares and ticketing , and departure control .
Bamboo Airways has now chosen IBS Software ’ s iFly Loyalty platform to power its Bamboo Club .

ExtraHop introduces new proactive threat hunting and network assurance services

ExtraHop , a leader in cloud-native network detection and response

( NDR ), has announced expanded Reveal ( x ) Advisor services that provide threat detection and hunting capabilities alongside network assurance analysis .
Reveal ( x ) Advisor provides dedicated ExtraHop threat analysts and security advisors that deliver timely and precise analysis of priority detections , hunt the network for indicators of current or future compromise , and continually probe for vulnerabilities , such as outdated protocol use or shadow IT .
“ The sophistication of attacks combined with fierce competition for security talent has convinced many organizations to turn to professional and managed services . Services like Reveal ( x ) Advisor from ExtraHop can help organizations increase their cybersecurity maturity , especially when combined with customizable network assurance and threat hunting , as well as proactive advisory services around security posture and approach ,” said Christina Richmond , Program Vice President for Security Services , IDC .
“ Reveal ( x ) Advisor accelerates threat readiness and response through enhanced identification , protection , detection and network preparation ,” said Mark Bowling , VP of Security Services , ExtraHop .
“ It prevents network intrusions and compromises by working with the enterprise to take action before the first alert to provide threat-free network assurance . If there are indications of intrusion , Reveal ( x ) Advisor provides a near-immediate response based on network indicators .” p
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