CASE STUDY
Can you mention some of the processes that have been mapped by Nintex Promapp ?
We captured our first 100 processes in Nintex Promapp in a very short time , including processes related to new business origination , third party introducer accreditation , credit processes from initial review through to settlement , loans and arrears management , and loan discharges .
Can you explain how Nintex Promapp empowered your teams to efficiently capture business processes ? What has been the main benefit of this ?
Process owners are heavily involved in the initial Nintex Promapp training and , with the support of our Nintex Promapp super-users , they develop , document and refine the initial processes with their staff . Users have the ability to make suggestions for improvement and as a result , those enhancements create an environment of constant improvement . In addition , there is an increase in employee satisfaction due to the fact that process users ’ ideas and suggestions are being heard and implemented .
How has Nintex Promapp enhanced your due diligence processes ?
Once processes are captured in Nintex Promapp , they are easy to read and understand . In addition , the quality of the process maps and written procedures simplifies the due diligence and review process conducted by our partners and auditors , and instils additional confidence with regards to the organization ’ s level of professionalism . p
NOT ONLY DID NINTEX
PROMAPP PROVIDE US WITH A SOFTWARE SOLUTION , BUT NOW WE ALSO HAVE
A FRAMEWORK TO FOLLOW WHEN WE WORK
ON OUR PROCESSES .
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