Intelligent CIO APAC Issue 17 | Page 57

CASE STUDY

Nintex , the global standard for process management and automation , has announced that leading fund manager , Pallas Capital , has deployed Nintex Promapp , the visual and easy-to-use process mapping and management capability of the Nintex Process Platform , as part of an organizationwide drive to streamline workflows and improve operational efficiency .

Established in 2016 , Pallas Capital specializes in the financing of Australian commercial real estate , focusing on the mid-market sector . To date , the company has undertaken more than AU $ 875 million in investments .
“ Historically , like many organizations , we relied on a series of manual processes to support our company ’ s day-to-day activities ,” said David McGilvray , Head of Operations , Pallas Capital .
“ However , with Pallas Capital ’ s annual business growth rate above 75 %, these highly manual and paper-based processes were becoming increasingly complex and inefficient .”
To drive process improvements in lending operations , achieve strict regulatory compliance and better manage risk , Pallas Capital sought a process mapping software solution that could be leveraged by its employees to easily document and collaborate on the company ’ s core processes and reduce the team ’ s reliance on Microsoft Excel .
Pallas Capital selected Nintex Promapp and deployed the process management tool in April 2021 , which has already resulted in the mapping of more than 100 processes , with an additional 100 processes scheduled for completion within two months .
“ We were particularly impressed by Nintex Promapp and the way it empowers teams to quickly and easily capture business processes , enabling teams to examine processes across the organization

NOT ONLY DID NINTEX PROMAPP PROVIDE

US WITH A SOFTWARE SOLUTION , BUT NOW WE

ALSO HAVE A FRAMEWORK TO FOLLOW WHEN WE

WORK ON OUR PROCESSES .

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