CASE STUDY
“ There were also increasing issues when it came to compliance . In the financial services sector , you are dealing with a large amount of sensitive data , and we had to keep up with handling this in a compliant way and remain secure at all times ,” he said .
In late 2020 , a decision was made to locate a solution that would help to reduce the device management overhead while also improving security and compliance .
The solution
Working with technology partner Imagetext , Jamf reviewed a range of options before a decision was made to deploy a portfolio of Jamf products , including Jamf Pro , Jamf Protect and Jamf Connect .
WE WERE VERY IMPRESSED
WITH THE CAPABILITIES OF THE JAMF SOFTWARE AND COULD SEE THAT IT WOULD HAVE A SIGNIFICANT
POSITIVE EFFECT ON OUR OPERATIONS .
“ We were very impressed with the capabilities of the Jamf software and could see that it would have a significant positive effect on our operations ,” said Gardyne . “ The rollout began in December 2020 – and was fully operational by February 2021 .”
“ Jamf also provides a clear view of all devices and their current status ,” he said . “ This helps with planning as the IT team can see the age of each device in the Apple fleet and determine when they will be due to be replaced .”
Imagetext Business Development Executive Nick Richards said the smooth deployment was made possible through planning and preparation . “ We took the time to gain a clear understanding of what was required to meet Squirrel ’ s specific business needs ,” he said .
Security has also been improved . Patches and updates can be pushed to devices , ensuring all are fully protected at all times . If a device is lost or stolen , it can be remotely locked to ensure that data does not fall into the wrong hands .
Jamf was also used as the backend for a new user portal . Dubbed Squirrel Central , this portal provides easy access to approved applications and software updates . Users are encouraged to make use of the self-service portal to log IT support requests , download new software with one-click and order new accessories , further reducing the pressure on the IT team .
The benefits
With Jamf fully operational , Squirrel quickly began to notice some significant benefits .
“ Jamf is also helping us meet our compliance requirements ,” said Gardyne . “ We can be confident that data is being handled in an appropriate way and is stored in trusted locations .
“ We no longer have to spend hours and hours on device configuration and management as much of the work is handled automatically by Jamf .”
“ It has quickly become a vital component of our IT infrastructure and will continue to support the company as we grow in the future .” p
Each new staff member is guided through the initial configuration and the loading of the application suite required for their particular role .
“ It has also made a big difference when it comes to refreshing devices before reissuing them to other staff ,” said Gardyne . “ Before Jamf , this process could take more than four hours per device whereas now it is handled automatically .”
Imagetext now undertakes day-to-day management of the device fleet . Richards says his team can remotely view all devices and determine whether any require technical assistance .
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