FEATURE : GLOBAL CIO STRATEGY BT
that the framework should be as light as possible to ensure flexibility .
3 . Clear communication
Another key element in Digital Transformation is human dynamics .
THE IDEA OF SERVANT LEADERSHIP , SO FACILITATING TEAMS AND GIVING THEM MORE CONTROL AND RESPONSIBILITY , IS OFTEN MET WITH GREAT HESITATION .
It ’ s important to be open and clear with colleagues from the start about everyone ’ s responsibilities and flag any potential issues .
You do not want the wrong decisions on how to develop IT functionality being made by certain individuals without involving the rest of the business . To ensure smooth collaboration , consider organizing a series of workshops to help decide how best to manage IT governance .
It could be that an agile approach works best when it comes to IT organization . Specifically cutting out a management layer and assigning certain projects to teams can be efficient and effective .
The idea of servant leadership , so facilitating teams and giving them more control and responsibility , is often met with great hesitation . For many of today ’ s digital leaders , it is not easy to let go of decision making , to let the business take the role of product owner and to lead the teams from a distance . However , sharing responsibility in this way can be a powerful tool to help facilitate Digital Transformation . It is a balancing act between speed , agility and scalability and there is still much to learn .
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