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Data indicates two-thirds of businesses will change operating model to focus on employee experience
The results show that more alignment with employees is needed but nearly half of businesses plan tech investments to further improve the workplace experience . The findings consider how the pandemic has shaped the workplace experience for over 1,100 business leaders and employees worldwide .
Global business leaders are out of touch with what employees want in the hybrid workplace experience and 66 % of organizations plan to adopt a different operating model than they had before the COVID-19 pandemic , according to a new survey from Unisys Corporation . A majority ( 61 %) of these organizations say these new models are designed to ensure employee safety and to achieve more productivity ( 47 %). Almost two-thirds ( 64 %) say the key driver for them is to create a better overall employee experience .
Further key highlights from the survey include :
Similarly , business leaders show much more concern around the practicalities of remote working than employees :
• While work location and schedule that is conducive to family life is important for 66 % of employees , only 49 % of business leaders see this as important .
• 51 % of employees said that empowering teams and individuals is crucial , but here the discrepancy was even higher with only 31 % of businesses acknowledging this . This gap is significantly lower in North America ( 63 % of employees and 51 % of businesses ).
• On the other hand , 55 % of business leaders say that access to the most up-to-date technology for the task at hand is key to an ideal employee experience . This is only important to 43 % of employees .
Almost two-thirds ( 64 %) say the key driver for them is to create a better overall employee experience .
• For 38 % of business leaders , difficulties communicating and working with other team members is a concern . Only 24 % of employees agree .
• 38 % are concerned about the lack of management oversight and visibility as a result of home working , compared to only 7 % of employees .
• While 38 % are worried about potential difficulties accessing data , only 11 % of employees believe this is a challenge .
Overall , employees are far more positive about the new remote working model , with 33 % not seeing any or only seeing a few noticeable challenges that come with remote working .
The Unisys-sponsored research surveyed more than 1,100 respondents , including business leaders and employees , across 15 countries : Australia , Belgium , Brazil , Canada , Chile , Colombia , France , Germany , Malaysia , Mexico , Netherlands , New Zealand , Singapore , the UK and the US . p
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