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NTT REPORT REVEALS IMPORTANCE OF IMPROVING AGILITY
The NTT 2021 Global Managed Services Report reveals that the primary business driver for CEOs in the coming 18 months ( outside of COVID-19 ) is improving agility and the business ability to respond to change .
One year since the onset of the pandemic , organizations globally have undergone major transformations as they seek to strengthen resilience , increase agility and deliver greater efficiencies .
In Hong Kong , 92 % of business and IT leaders agree COVID-19 has caused significant changes to their operating processes , while 90 % say it has accelerated their Digital Transformation strategy . These are the findings from the NTT 2021 Global Managed Services Report .
Changes to operating processes , along with Digital Transformation acceleration have presented organizations with an opportunity to reimagine their technology strategies and how it aligns to the
IT is under an immense amount of pressure to deliver against present requirements , while concurrently planning for future delivery and innovation .
business . The report found that 94 % of organizations in Hong Kong agree their overall technology strategy is either fully ( 52 %) or partially ( 42 %) aligned to their organization ’ s business strategy needs .
This highlights how IT teams have become more responsive to organizational demands . Similarly ,
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