CASE STUDY
THE PLATFORM MAKES IT EASIER TO PROVIDE TRANSPARENCY OF INFORMATION TO MEET GOVERNMENT REQUIREMENTS AND CUSTOMER EXPECTATIONS .
Bolton Clarke has leveraged the Boomi integration platform to consolidate core IT systems and information across the enterprise , with the resulting centralized data environment serving as the foundation for digital care services powered by Internet of Things ( IoT ) devices .
Bolton Clarke is one of the largest Australian-owned not-for-profit ( NFP ) healthcare , aged care and independent living services providers , supporting around 60,000 older people . With emphasis on enhancing everyday benefits for its customers , the organization is en route to become cloud-first , fuelled by a modernization initiative that is driving the adoption of advanced , digital technologies .
Mitch Franklin , Integration Professional at Bolton Clarke , said : “ Digitization has created many exciting opportunities for Bolton Clarke , and one of our priorities is to use advanced technologies to remain at the forefront of customer care at our communities and remotely .
“ As we invested and introduced new , best-ofbreed platforms , a key step was to create seamless integration across the updated IT environment so we could get a full picture of our customers , families and our employees , as well as the third parties we rely on .”
Following a market evaluation , Bolton Clarke selected the Boomi platform to connect various on-premises and an increasing number of cloud-based systems – including linking Bolton Clarke ’ s customer relationship management ( CRM ) platform to multiple healthcare and management solutions – enabling those applications to communicate and share data . Boomi
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