Intelligent CIO APAC Issue 1 - Page 7

EDITOR’S NOTE Welcome to the first-ever edition of Intelligent CIO APAC magazine. This is the latest addition to the ever-expanding Lynchpin Media stable and the magazine will bring you the latest news, opinions and in-depth case studies looking at the most cutting-edge implementations. Our inaugural cover story showcases Australian residential property developer, Henley Homes. The company has implemented a range of Hyland’s Content Services Management software solutions to help improve its cash flow and the control of millions of files relating to more than 2,000 projects across Australia. The evaluation process, led by CIO Jeremy Bree and his team, looked at a number of content services platforms, and they identified Hyland’s OnBase platform as a front-runner based on the type of functions it provided and the number of features they would be able to call upon. “We have seen cases where, for example, something that was previously taking half an hour has been reduced to three minutes,” said Bree. “In other cases, we see step improvements, so everyone who has to access something further down the process has better, faster processes and therefore saves time. So in essence, there is less dead time spent on our processes.” You can find out much more by turning to p56. On p61 we look at how Yoma Bank has transformed its multi-channel customer experience. The bank selected Fusion Essence, the front-to-back core banking solution with integrated digital channels, to enable complete restructuring of the bank around the customer experience and support the launch of digital banking services. Hal Bosher, Advisor to the Board at Yoma Bank, said: “We want to put the bank at the center of our customers’ lives, and we believe that the seamless, end-to-end coverage that Fusion Essence delivers is absolutely vital to achieving this. “Our Fusion Essence implementation goes far beyond a core banking upgrade – it has been a catalyst for much broader changes across the bank.” Elsewhere, Vinod Kumar, CEO, Subex, tells us about the challenges facing manufacturing firms and how they can get ahead of attackers. With attacks on manufacturing organizations being particularly disruptive and, with the on-going convergence of IT and OT systems, it’s critical that CIOs take steps to secure their critical infrastructure. He tells us: “A strong cybersecurity posture is not just a matter of choice or due diligence, but a critical business requirement that needs to evolve and mature by constantly assessing the threats and deploying controls to thwart such attacks to discourage the actors behind them. Otherwise, erosion of credibility and loss of revenue will be swift.” You can find out more by turning to p82. Don’t forget you can read daily news updates at www.intelligentcio.com/apac/. For the first time, I’d like to wish you a good month ahead and please enjoy the read! Mark Bowen Editor www.intelligentcio.com INTELLIGENTCIO 7