Intelligent CIO APAC Issue 1 - Page 57

CASE STUDY Henley Homes initially subscribed to a limited roll-out of OnBase licences to help the Accounts Payable (AP) team organise, search and automate processes relating to invoicing but has systematically added Hyland services right across the company. The customer Henley Homes is a residential home builder based in Australia, with approximately 600 staff. The company has four offices across the eastern seaboard. Last year the company was voted as Queensland and Victoria’s Most Professional Major Builder at the Housing Industry Association (HIA) Awards. Henley has been in operation for 30 years and has been responsible for more than 50,000 new home builds in Australia. The company is based in Victoria and operates through many parts of the state. The challenge Henley constantly deals with a large volume of documents during day-to-day operations. The company was moving towards a position where existing file structures were not enough to allow workflows to scale out and made the decision to examine what options were available. Henley began to evaluate content and document management vendors in order to get greater control and scalability over the company’s files. The evaluation process led CIO, Jeremy Bree, and his team to look at a number of content services platforms, and they identified Hyland’s OnBase platform as a front-runner based on the type of functions the platform provided and the number of features they would be able to call upon. The company initially deployed OnBase as a pilot in the AP department to help gain better visibility and control over the sheer volume of invoices and associated documents generated by a busy property developer firm. The Hyland Content Services Solution “Accounts Payable was the original driver for content services, but we quickly realised that the benefits far outweighed that one department. We implemented it across all HENLEY CONSTANTLY DEALS WITH A LARGE VOLUME OF DOCUMENTS DURING DAY-TO- DAY OPERATIONS. our job documentation to put really strong structures around the way we classify and store docs,” said Jeremy Bree, CIO at Henley. Henley came to use OnBase in almost every department in the company’s Victorian office. Within a few months of the initial roll-out, Bree and his team had added a number of AP processing workflows, moved the company’s entire production department onto OnBase for saving of all job documentation and extended it out to the company’s suppliers and trade base. Construction teams in the field also use it extensively for accessing and uploading documentation, digital images and plans. “Our purpose was to utilise the power of OnBase to put documents in front of the www.intelligentcio.com INTELLIGENTCIO 57