Intelligent CIO APAC Issue 01 | Page 3

56 23 40 ISSUE 01 CONTENTS 48 08 19 23 28 30 32 36 NEWS: News round-up from across the region LATEST INTELLIGENCE: Whitepaper from Subex TRENDING: IT is challenged but will emerge stronger than ever INFOGRAPHIC: A10 Networks reveal the DDoS weapons and attack vendors which businesses face PROJECT LATEST: Updates from Australia, Singapore, New Zealand and India EDITOR’S QUESTION: What are the major cyberthreats to the APAC region? TALKING BUSINESS: Batten down the hatches: Increase in COVID scams targeting remote workers 53 56 61 FEATURE: Customer service is the key to continuity in the era of disruption CASE STUDY: Henley Homes improves cash flow and workflow efficiencies with Hyland CASE STUDY: Yoma Bank transforms the multichannel customer experience 53 40 FEATURE: APAC cyberthreats: Security needs to emulate process and risk management 44 48 CIO OPINION: How to make sure data is going places when we cannot COUNTRY FOCUS: Leading Malaysian developer UDA Holdings zeroes in on threats with LogRhythm INTELLIGENTCIO 3