Intelligent CIO Africa Issue 09 | Page 29

TALKING BUSINESS In order to realise the full potential of digital transformation, organisations first need to identity and learn how to overcome potential roadblocks, explains Peter Stutz, Portfolio Manager: IT Infrastructure at Jasco Enterprise. T echnology predictions foretell a future world where virtual reality (VR), artificial intelligence (AI), robotics and automation are the norm – in both our personal and business lives. These technologies, among others, are set to completely change the way we interact with each other and the world around us, as well as how we behave. Many organisations across the globe are already gearing towards this future, embarking on digital transformation journeys that will cater to the changing markets. South African companies are no different. In order to compete in a global market, South African businesses need to embrace the idea of ‘disrupt, or be disrupted’, and begin to leverage technology to enable digital transformation. Peter Stutz, Portfolio Manager: IT Infrastructure, Jasco Enterprise This journey, however, does not come without its challenges, which could hinder an organisation’s ability to realise the full potential of transformation. Identifying and overcoming potential roadblocks is critical to ensuring digital transformation provides the maximum success and business benefit. Technology’s role in digital transformation While technology significantly paves the way towards digital transformation, many organisations also believe it to be the biggest stumbling block. This is partly attributed to a fear of the unknown, and reluctance to embrace new technologies. This reluctance, coupled with a lack of understanding of how best to use the technologies in their own organisations, is preventing many companies from truly joining the digital revolution. Having said that, the biggest roadblock is often not the technology itself, but rather the mindset. A forward- thinking inclination and ability to embrace change is required to drive successful implementation. New technology has traditionally been driven by the IT department, which they would identify and implement, providing a service and answering the needs of the business and its customers. There is a strong focus on customer www.intelligentcio.com INTELLIGENTCIO 29