NEWS
FASYL joins IFS Partner Network as
a channel partner
solutions from IFS. FASYL and IFS
will work together to offer enterprise
resource planning (ERP), enterprise
asset management (EAM) and service
management solutions to companies in
asset- and product-centric sectors such
as manufacturing and utilities.
Gawie van der Merwe, Managing
Director, IFS South Africa
IFS is pleased to announce that FASYL
will join the IFS Partner Network to
empower more businesses across the
African continent with leading business
FASYL currently operates in 11
countries in Africa: Cote d’Ivoire,
Ghana, Kenya, Mauritius, Nigeria,
Sierra Leone, South Africa, Tanzania,
Tunisia, Zambia and Zimbabwe. It has
extensive experience in implementing
ERP systems for complex, multinational,
multilingual organisations.
IFS customers in Africa will benefit
from the industry expertise and
technical skills on offer from FASYL,
which has a fast-growing network of
regional offices and a team of high-
calibre industry experts to support
clients as they use technology to
transform their businesses.
Resources from FASYL will be certified
through IFS Academy – the official
training and certification programme.
They will be equipped with the skills
and knowledge they need to ensure
customers realise the most value from
IFS Applications™.
Gawie van der Merwe, Managing
Director of IFS South Africa commented:
“Together, we are well positioned to help
African organisations implement high-
quality, end-to-end solutions that enable
them to achieve their full potential.”
Ethiopian Airlines signs up for Sabre
passenger reservations tech solution
Africa’s largest airline group, Ethiopian
Airlines, has renewed its passenger
reservations system with global
travel technology provider, Sabre
Corporation. The airline also signed up
for a suite of new technology solutions
to support its continued growth as a
world-class carrier.
“Leveraging the latest information
technology and travel system solution is
one of the pillars of our long-term growth
plan, ‘Vision 2025’, and consequently
we have made significant investments
in technology to create a seamless
passenger experience,” said Tewolde
GebreMariam, CEO, Ethiopian Group.
Among the new technology that
Ethiopian Airlines will introduce is
Sabre’s data solution, Intelligence
Exchange. Currently airlines only use
12% of their data to engage with
passengers; with Intelligence Exchange,
they can turn the remaining 88% of
data into actionable insights.
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INTELLIGENTCIO
Esayas Weldemariam, Group Director of International Service, Ethiopian Airlines
and Greg Gilchrist, Senior VP, Airline Solutions, Sabre
Ethiopian Airlines will further enhance
its customers’ experience with several
other leading solutions, including
Sabre Mobile Concierge, which helps
airlines deliver superior customer
service, especially during peak times,
which provides airline employees
with all the information they need to
address passenger issues, right in the
palm of their hands. The airline will
also implement Sabre’s new revenue
optimisation software, which will enable
Ethiopian Airlines to price its services
based on a customer’s willingness to
buy different combinations of fares and
ancillary services. n
www.intelligentcio.com