Intelligent CIO Africa Issue 72 - Page 51

CASE STUDY

Alviva Holdings was facing a Disaster Recovery ( DR ) crisis . In the event of an outage , potential vandalism because of local unrest , or hardware failure , the information and communications technology ( ICT ) distributor simply wouldn ’ t be able to recover operations . The need was clear : Alviva required an entirely reimagined DR and backup environment , but the costs were prohibitive . Partnering with VMware Cloud Verified Partner , Routed , Alviva turned the challenge into an opportunity . With VMware Cloud technologies provided by Routed , Alviva evolved what started as a simple DR service into a consumptionbased , multi-site DR-As-a-Service and VMware Cloud hosting solution . This is what is helping drive its hybrid cloud plan and enhancing its multi-cloud strategy .

Centralisation is core to Alviva
Based in South Africa , Alviva Holdings is one of Africa ’ s largest providers of ICT products and services with 3,800 employees servicing its over 15,000 customers . The group comprises 14 focused operating subsidiaries specialising in unique product and service offerings which deliver over 50,000 products from around 500 OEM suppliers . The IT team is part of the group ’ s central services and looks after the infrastructure , application and technology needs of 10 core subsidiaries .
“ As a centralised IT business , Alviva recovers our IT costs from the subsidiaries we service . But , because we are in IT , what we offer the business must be more strategic , operational , cost-effective , and functional than the in-house cloud services we offer . What I have now with my VMware Cloud from Routed is a cloud operating model with a fantastic overall TCO that allows Alviva to become an effective service provider to businesses ,” said Morné van Heerden , Group CIO , Alviva Holdings .

AS A CENTRALISED IT BUSINESS , ALVIVA RECOVERS OUR IT COSTS

FROM THE SUBSIDIARIES WE SERVICE . BUT , BECAUSE WE ARE IN IT , WHAT WE OFFER THE BUSINESS

MUST BE MORE STRATEGIC , OPERATIONAL , COST-EFFECTIVE .

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