Intelligent CIO Africa Issue 67 - Page 20

Liz Centoni , EVP , Chief Strategy Officer ,
GM of Applications required to operate effectively and proficiently . At the same time , they say they now contend with soaring complexity and volumes of data from across the technology stack and must integrate a massively expanding set of cloud-native services with existing on-premises systems and tools .
• 88 % believe that what it means to be a technologist has changed
• 84 % say the skills and qualities that define an Agent of Transformation have evolved
• 66 % indicate that it is now more difficult to be an Agent of Transformation
• One in four say their organisation remains stuck in reactive ‘ fire-fighting mode ’ applications , adapting to change with solutions that positively affect the overall business ,” said Liz Centoni , EVP , Chief Strategy Officer , GM of Applications .
Digital Transformation means almost every company and organisation interacts with consumers via web and mobile applications and the transition to hybrid work means more interaction with SaaS tools and web interfaces . While consumers can pivot fast to another brand ’ s app or service , companies that cannot instantly improve digital experiences risk having loyal customers walk away .
According to the Cisco AppDynamics report , 74 % believe that their experiences in recent yearsparticularly during the pandemic – have accelerated their careers and 88 % now consider themselves to be business leaders . However , just 10 % of technology experts have reached the elite status of ‘ Agents of Transformation ’. These individuals represent top-flight leaders who are reimagining and delivering high-value applications and services that create the alwayson , secure and exceptional user experiences now demanded by end-users .
Respondents cite a fundamental change in the role of technologists , including the skills and resources
“ The new Agents of Transformation recognise a need to reimagine applications not just in response to post-pandemic challenges , but also , to create flawless , reliable digital experiences that address some of the world ’ s greatest problems-from meeting critical human needs to giving people the skills and resources to succeed in the digital economy ,” Centoni said .
While acknowledging the far-reaching consequences of this change , respondents in the Cisco AppDynamics report note that they need help navigating the technical and operational ambiguities of Digital Transformation . Specifically , they are looking for unified visibility into their IT environments to better manage and optimise application availability and performance . This requires focusing investments on application security , observability over cloud-native applications and infrastructure and linking IT performance to business decision making .
• 77 % believe it will be important to invest in application security over the next 12 months to meet customer and employee needs
• 71 % think their organisation will need to invest in observing cloud-native applications and infrastructure
• 84 % say that the need to maintain the performance of business applications is now more important than ever
• 85 % state that full stack observability is core to sustainable transformation and innovation in their organisation p
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