Intelligent CIO Africa Issue 58 - Page 10


Cloud experts highlighted cloud solutions at World Cloud Show Egypt analytics for enhancing customer experience and much more .

The show featured a ground-breaking collaboration of experts such as Tejas Chopra , Software Engineer , Netflix Inc ; MS Lim May-ann , Executive Director , Asia Cloud Computing Association Singapore ; Ahmed Abdelaziz , Senior Systems Engineer and CTO Ambassador , Dell Technologies and Juan Kanggrawan , Head , Data Analytics , Jakarta Smart City Indonesia .

With a special focus on the Egyptian market , World Cloud Show , which is held under the patronage of the Ministry of Communications and Information Technology ( MCIT ) Egypt and supported by the Information Technology Industry Development Agency ( ITIDA ) Egypt is took place virtually on the October 27th 2021 .

The World Cloud Show Egypt focused on topics such as overcoming business challenges and pain points around cloud in the “ new normal ”; leveraging voice of the customer ( VoC ) to drive NPS , aligning organisational KPIs with customer experience strategy for business growth and driving ROI , harnessing big data and
“ Egypt is a hotspot for digital disruption , as competitiveness and customer demands rise ; it is poised to become a global leader in delivering customercentric experience ,” said Mithun Shetty , CEO , Trescon . Shetty added : “ World Cloud Show digitally connected key players in the Cloud ecosystem to help enterprises in Egypt foster highly efficient Cloud strategies .”

NetApp expands hybrid cloud solutions portfolio to unlock best of cloud

At INSIGHT 2021 , NetApp , a global cloudled , data-centric software company , announced new additions and enhanced capabilities across its hybrid cloud portfolio to help organisations modernise their IT infrastructures and accelerate Digital Transformation . Delivering new secure ways to consume and operate data services onpremises and in the cloud , NetApp hybrid cloud solutions make it simpler for enterprise customers to put their data to work – wherever and whenever they need it .

The company also announced new digital wallet capabilities for NetApp Cloud Manager and enhanced data services for simplified administration across a hybrid cloud , more flexible consumption options to better control costs , as well as new Professional Services offerings to help customers unlock the full value of on-premises and hybrid cloud resources .
“ The promised benefits of migrating to the cloud may be profound , but many IT departments are still working to overcome on-premises challenges , like managing the complexity and costs of moving data , protecting against ransomware and ensuring reliable performance for critical applications ,” said Brad Anderson ,
Executive Vice President , Hybrid Cloud Group , NetApp . “ As the hybrid cloud specialist , NetApp can help enterprises move their Digital Transformation efforts forward to deliver business results faster and within budget – whether they are still developing a strategy or in the middle of executing large-scale migrations .”
10 INTELLIGENTCIO AFRICA www . intelligentcio . com