Intelligent CIO Africa Issue 52 | Page 51

CASE STUDY

Republic Bank ( Ghana ) PLC is a leading universal banking institution headquartered in Accra , Ghana . As a pioneer of the country ’ s mortgage financing , Republic Bank has expanded its portfolio to major financial services – including retail and commercial banking , corporate banking , investment banking , private banking and microfinance .

With the core mission of obsessively meeting customers ’ needs and improving operational efficiency , Samuel Dakurah , Head , Technology and Business Systems Support Division , Republic Bank Ghana , said technology and digitalisation is underpinning the focus of the bank ’ s strategy .
“ Banking services must work 24 / 7 all year round . Having a robust and innovative technology platform is the bedrock of today ’ s banking world ,” said Dakurah . “ With the recent COVID-19 situation , technology has become more important than ever . Our annual general meeting , for example , would typically be led by our marketing team but now it ’ s being done online .”
When Dakurah came aboard two years ago , one of his priorities was to upgrade the backup platform and minimise significant system downtime .
Slashed CAPEX
After evaluating various solutions via Proof of Concept ( PoC ), Commvault came out on top of the other vendors because of its ability to integrate with the bank ’ s heterogeneous environment .
Dakurah pointed out that : “ Other solutions seemed to work best if we also used their hardware . But we didn ’ t want to rely on a specific vendor because we had already made investments in our hardware . Changing all that was not something that we were ready to consider .

COMMVAULT COMPLETE DATA

PROTECTION ALLOWED US TO INTEGRATE WITH

OUR EXISTING SYSTEMS

AND BACK UP EVERYTHING IN ONE PLATFORM . THIS ACTUALLY

SAVED US US $ 375,000 IN CAPEX OVER

ONE YEAR .

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