Intelligent CIO Africa Issue 05 | Page 44

FEATURE FEATURE In South Africa, the Protection of Personal Information PoPI Act, is adding to the pressure to govern data as it drives data compliance and availability. Companies are required to have an effective disaster recovery and business continuity plan in place to safeguard data from loss, theft, or compromise. Complying with the Protection of Personal Information, PoPI Act results in a knock-on effect for business operations. Companies must not only ensure that its systems are up and running as quickly as possible, but that its operational plans are cognizant of how data, specifically that of customers, is stored and recovered. Gregg Petersen is Regional Director of Africa, Middle East, SAARC at Veeam; Nabih Maroun is Executive Vice President at Booz Allen Hamilton MENA; Rosa Donno is Senior Associate at Booz Allen Hamilton MENA; Claude Schuck is Regional manager for Africa at Veeam. Veeam’s recently launched Microsoft Azure appliance called Veeam PN, allows end-users to connect various physical networks and endpoints into one virtual, dedicated-private company network, bringing connectivity to workloads. Veeam PN is a small Linux appliance that can be easily installed directly from the Azure Marketplace. It features an intuitive web interface that simplifies management, configuration and monitoring. It also leverages OpenVPN and SSL technologies, allowing an administrator to implement Site-to-Site, and Point-to-Site, connectivity scenarios. One possible use case for Veeam PN is when it is organised around the network hub as the main point of all endpoint communication. The network hub could be installed in the Azure cloud or on-premises. Assume that in a small business the server managing the SQL based POS applications fails, paralysing the customer facing operations around the POS terminals. This is typically the worst-case scenario when both customer service and day- to-day sales transaction are directly impacted. If the IT administrator has backed up the SQL server virtual machine to Microsoft Azure using Direct Restore to Microsoft Azure and 44 INTELLIGENTCIO Veeam PN, there is a possibility of the operations continuing with minimal delay. The virtual machine on Microsoft Azure can now be accessed through any laptop connected on the same network as the POS terminals, through Veeam PN. This brings back the customer facing operations through the POS terminals as if the original server were operational again. While in reality the original server is now offline and under maintenance or replacement. This is typically how real-life disaster recovery scenarios can be planned for and reacted to operationally. “The nice thing about Veeam Cloud Connect is, you can as a Veeam partner provide cloud services to your customer without having to build a datacentre, replicate to a Veeam Cloud Service Provider, and facilitate the transaction, while maintaining the customer relationship,” states Petersen. Drivers and inhibitors The disaster recovery landscape has changed irrevocably following the arrival of always-on and digital transformation. Companies in Africa are The prevalence of connectivity across the continent remains a challenge in terms of disaster recovery, especially in outlying areas located beyond the main hubs. Smaller companies on the continent may experience bandwidth issues, but this is part of the cost of doing business. embracing digital transformation with its associated benefits. www.intelligentcio.com Veeam has developed a Microsoft Azure appliance called Veeam PN, that allows end-users to connect various physical networks and endpoints into one virtual, dedicated-private company network, bringing connectivity to workloads. “The prevalence of connectivity across the continent remains a challenge in terms of disaster recovery, especially in outlying areas located beyond the main hubs. Smaller companies on the continent may experience bandwidth issues, but this is part of the cost of doing business and does not mean the responsibility should go away. Bandwidth will be the most consistent challenge for organisations to fully implement business continuity for complete datacentre availability,” says Veeam’s Schuck. “In Africa, all they would need is an Internet connection and to choose any service provider where they want to replicate to. There is no limitation in terms of why they should not be doing it”, supports Veeam’s Petersen. But Petersen points to an initial setback that often happens in the African technology environment. “The biggest challenge is the initial replication,” he says. During the process of building the initial virtual machine image on a remote network site, the entire data has to be Veeam enhances transformation at South Africa’s IDC Bringing in Veeam solutions helped remove data silos, improve recovery point objectives, use legacy systems better and align with digital transformation at Industrial Development Corporation. In 1940, the South African Parliament established the Industrial Development Corporation to advance industrial policy and ease the disruption of trade between Europe and South Africa during the Second World War. Today Industrial Development Corporation essentially drives progress by financing development projects, promoting national and international partnerships across industries, and supporting regional economic growth. Gert Prinsloo is Infrastructure Manager at Industrial Development Corporation in South Africa. www.intelligentcio.com The Industrial Development Corporation’s IT infrastructure was expected to be agile so it can respond quickly to changes in the economy while staying on track for long-term growth. In an effort to maintain this agility, the Industrial Development Corporation set up solutions for backup, replication and monitoring, but also created silos in its administration. Managing the silos became so time-intensive that recovery time and point objectives was 48 hours, which was unacceptable for an always-on organisation. In an effort to maintain agility, the Industrial Development INTELLIGENTCIO 45