Intelligent CIO Africa Issue 05 | Page 30

TALKING BUSINESS augmented reality (AR) and virtual reality (VR), which merge physical and digital realms; and block chain, a new approach to the basic bookkeeping behind commercial transactions. However, most companies are not better prepared in 2017 to adopt emerging technologies than they were a decade ago. African executives are focused on digital innovation, but may not have the processes in place to execute on strategy: 87% say identifying opportunities to digitise their enterprise is a critical part of their innovation process (vs 79% of others), but only 63% take a systematic approach to evaluating emerging technology (vs 76% of others). Similar to organisations in other parts of the world, investments in Africa are focused on the IoT and AI (69% and 42% are investing heavily today, respectively), and are expected to continue over the next three years (63% and 60%). African firms are more focused than their global peers on virtual reality, with 21% investing significantly compared to 7% of others. African executives tend to take a different approach to exploring emerging technologies than their peers, including collaboration with other companies. They are also more likely to network with other industry leaders (54% vs 27%) or with vendors (40% vs 31%). Meanwhile, they are somewhat less likely to use industry analysts (66% vs 78%) or competitive intelligence (56% vs 69%). WHAT IS ‘GOOD ENOUGH’ SECURITY REALLY COSTING YOU? The human experience While tech is important, the role of customers and employees (including employees like the CDO and CIO) and their ability to adapt to change and utilise digital and emerging tech are critical in advancing transformation. However, addressing the full spectrum of human experience remains a serious challenge for most organisations. Like their peers around the globe, African companies lack many necessary digital skills, particularly in user experience and human-centered design (40% say this skill is well-developed in the workforce vs 38% globally). Further, they could do more to close these skills gaps: currently, just 65% regularly update their talent model to address changing digital skills, compared with 72% of others. “It is vital that companies invest in digital solutions if they want to be successful. It is even more important that they think through how their investment in digital can drive new business models and financial results. “Having a high Digital IQ is about integration, and requires fitting together the pieces of the puzzle – the business, the customer and employee experience and the technology – to build one cohesive and transformative solution. This is what will give a company the competitive edge,” concludes Botha.  Truth is, good enough security is just not good enough. You simply can’t focus on just prevention or detection and call it a day. When — not if — a breach happens, who do you want on your side? The experts who are on the front lines of comprehensive detection, analysis and response or the other guys? FireEye. Know the truth. www.FireEye.com/truth 30 INTELLIGENTCIO www.intelligentcio.com www.intelligentcio.com INTELLIGENTCIO 31