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• The decision to build applications vs . buy applications is becoming more strategic – The research reveals that tech decision-makers don ’ t plan to move strictly away from build and towards buy ( or vice versa ), but rather to shift in strategically choosing when to build and when to buy . For example , 72 % of participants prioritise building customised applications for customer-facing purposes because it creates differentiation . With hiring and training skilled workers among the greatest business challenges today , it is essential that valuable developer hours be used to build applications that customers will notice and will eventually impact revenue . In fact , 67 % of respondents agreed that Digital Transformation and the need for differentiation is driving the need to build applications in-house .
• In cases where organisations choose to build , adoption of low-code / no-code solutions will increase – The high preference for low-code / no-code solutions appears to continue the trend of ‘ working smarter ’ even within the build approach , democratising application development and allowing organisations to leverage user-friendly build tools to bridge the gap in developer skillsets . When building applications , 72 % of participants said their organisation uses low-code / no-code platforms and 86 % said they are satisfied or extremely satisfied with low-code / no-code developments .
• In cases where organisations choose to buy , SaaS adoption will increase – SaaS products are rising in favour as they continue
Rather than one approach dominating the other , our research and experience tell us that both methods have immense value if implemented for the right reasons .
to become more robust in capabilities , highly customisable and easier to implement . Rackspace Technology ’ s research indicates a rise in SaaS as the preferred option when buying applications to enhance crucial but non-differentiating areas of business . Of survey respondents , 62 % said ease of use and implementation is the main reason for buying software . Further , 65 % of participants did say that with today ’ s SaaS advancements and customisations , it is possible to create differentiation in a pure SaaS world .
“ When it comes to the buy vs . build dilemma , rather than one approach dominating the other , our research and experience tell us that both methods have immense value if implemented for the right reasons ,” said Jeff DeVerter , Chief Technology Officer – Solutions at Rackspace Technology . “ It ’ s clear that right now , the trend is to reserve developers and their build time for the highest impact work while filling in the gaps with purchased technology . We look forward to continuing to support organisations of all types as they navigate both sides of this equation .” p
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