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Download whitepaper here wWhy is end-user computing innovation important ?
EMPOWER END-USERS WITH BETTER EXPERIENCES
Business landscapes have changed with the dawn of new technologies , and as a result , the end-user computing experience has changed as well . More is required today to allow employees in a variety of locations to access applications their work revolves around .
Outstanding user experience : End-users need to get work done and the best way to do that is to provide the most optimal end-user experience with any device .
Pervasive workforce mobility : Employees want to work from anywhere , anytime and from any device , even multiple devices .
Cloud services and data : You ’ re moving everything to the cloud , from your corporate data to your applications and other enterprise services .
Operational cost reductions : Your IT spend is being dramatically curtailed , forcing you to make more with existing investments and to upgrade only when significant OPEX and CAPEX reductions are guaranteed .
How do you keep your focus on the end-user to ensure the best possible computing experience ? First of all , you need to make sure you gather comprehensive user requirements . Analyse the tasks they ’ re doing , how they ’ re doing them , the overall workflow , and the applications involved . You should also storyboard proposed solutions and run them past the end-users , in order to solicit their impressions prior to any pilot programs and usability tests . It ’ s best to know that you ’ re veering off course early on , before you make further investments into possible solutions . Then , as you begin to ramp up enduser testing-and user testing is probably the most important part of it all-make sure that you structure the way that users carry out their tests and the way that you record the results . •
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