Intelligent CIO Africa Issue 42 | Page 74

FINAL WORD The critical role of digital infrastructure: A view from the Middle East and Africa At the beginning of the pandemic, Nokia worked with operators to help them respond swiftly to the first phase of reducing congestion through network optimisation and upgrades. Mohamed Samir, Vice President of Global Services for Middle East and Africa, Nokia, explains the two key priorities for operators in the next phase. The Middle East and Africa is one of the most diversified telecoms markets in the world. Stretching from Senegal to Pakistan and from South Africa to Iraq, it spans regions with highly advanced connectivity where 5G roll-outs are happening at pace, as well as isolated rural areas with some of the most limited connectivity on the planet. The market is, therefore, a microcosm of the wider world, and at a time when half of the global population has been under confinement, the challenges faced by its telecoms networks are representative of those currently being faced across the globe. Over just a couple of weeks, we have seen approximately 30% traffic growth in MEA networks – the same kind of growth that we would usually expect in a year. It is not just the scale of the increase that is testing operators but also the significant behavioural changes as whole populations move abruptly to a new digital way of working and living, leaving city centres deserted and placing unprecedented pressure on residential networks. Across several countries In MEA we have noticed a massive increase of the usage of certain applications, for example, Zoom traffic has increased by 1,000%, Webex by 500%, and Netflix by 50% – while YouTube usage is up 5–10% and social networking apps like Instagram and Facebook have seen spikes in traffic of 5–15%. 74 INTELLIGENTCIO www.intelligentcio.com