Q + A + Q + A + Q + A + Q + A + Q + A + Q + A + Q + A +
ANNA COLLARD, MD A
KNOWBE4 AFRICA
My husband was genuinely surprised
at the high performance of his
business’s call centre staff working
from home. Facebook and Google both
announced that they will have their people
work from home for the rest of this year.
The current shift in thinking is not limited
to remote working but comes with a higher
trust in people, it seems.
Security teams had to become more agile
overnight and rethink how to make remote
working a reality. They also have to prepare
for a new ‘normal’ after lockdown ends.
The speed at which Digital Transformation
is happening is certainly a positive side
effect of the current situation. Yes, it’s
government restrictions and fear of
infections that are keeping us at home at
the moment. But remote working has also
shown efficiencies such as the worldwide
adoption of video conferencing, which
has reduced the need for business travel.
Conferences have gone virtual. Remote
working allows employees more flexibility
and less time wasted in traffic.
At the same time, the rush to remote
working has made us more vulnerable to
risks. Projects that usually take months of
careful planning and change management
had to be squeezed into a few weeks or even
just days. Many remote workers are using
their home or personal devices to connect to
the company network.
Kids distract their parents at home and
many parents have to share their work
devices for online schooling. This makes
them more likely to fall for phishing attacks,
which have increased dramatically in
the first quarter of this year. Old school
VPN technology allows untrusted devices
full access to internal networks without
checking for possible infections. Often the
flat nature of these networks increases
the risk of malware p
lateral movement onc
Poorly configured colla
lead to potentially exp
information. These sa
are now under attack
Users are being targe
notifications or Zoom
them into submitting
User education and aw
critical in times like the
people’s behaviour to
Most dangers can be a
some very basic princip
www.intelligentcio.com