Intelligent CIO Africa Issue 04 | Page 66

INDUSTRY WATCH E Health Systems Africa (eHA) is focused on improving healthcare in northern Nigeria by creating effective ways to implement reliable health information management systems; utilising appropriate technology to design, implement and manage health projects, specialising in geographic information systems (GIS), software development and monitoring, evaluation and research. The latest development introduced by eHA is the Electronic Integrated Disease Surveillance and Response (eIDSR) app, designed to strengthen the surveillance for all priority reportable diseases and to improve preparedness for potential public health emergencies. The app was designed in collaboration with Sierra Leone’s Ministry of Health and Sanitation (MoHS), the Centre for Disease Control and Prevention (CDC) and the World Health Organisation (WHO), amongst others. The app was built in-house by local Sierra Leone and international eHealth Africa software developers, building on existing District Health Information Software. The purpose of the eIDSR app was to reduce the frequency of the errors, which are prevalent in paper- based reporting and during the process of transferring data from one platform to another. This solution enables the entire health system to accurately record and share health information. The electronic systems can capture IDSR data on any device, including desktops, laptops, tablets and smartphones. The application is based on the code of the data capture for DHIS2 (District Health Information System 2), an interoperable, web-based open-source information system. DHIS2 is housed in the MoHS server and is managed by the MoHS Directorate of Policy, Planning Information. A key priority when developing the app was leveraging the DHIS2 infrastructure as much possible, but the modular architecture of DHIS2 was utilised for creating custom code where region- 66 INTELLIGENTCIO specific limitations existed. Software Project Manager, Les de Wit, explains: “For the project to be successful there was a focus on two key innovations: the user interface (UI) and the data transfer. The intuitive and clear user interface allows even low-literacy users with no prior smartphone experience to quickly learn the report submission process. The app interface was also adjusted to resemble the paper form the health workers at the facilities are used to. This leads to faster data entry and therefore timely submissions. WEEKLY DISEASE REPORTING HAS IMPROVED FROM OCCURRING IN 35% OF SIERRA LEONEAN HEALTH FACILITIES, TO 96%. THIS NEW DISEASE REPORTING SYSTEM HAS ALSO CUT THE NUMBER OF DATA ENTRY ERRORS IN HALF AND VERIFIES DATA 60% FASTER THAN THE PREVIOUS PAPER- BASED REPORTING SYSTEM. “An additional step to ensure health facilities submit correct data includes a warning and confirmation when an unusual report is entered – for example, more deaths than cases for a disease in the same week, or reported cases for rare but highly relevant diseases.” Other technical mechanisms also help users to avoid data entry mistakes, these include: • • • Mandatory completion: the forms can’t be submitted until all areas of the form are completed Validation: a prompt is provided to verify every entry for the immediate reportable diseases A practice app: each device was designed with a practice eIDSR app that HCWs can use to gain skills without fear of submitting an actual report The current solution has been specifically tailored for the Sierra Leone context and the reality is that many health facilities exist in a low connectivity environment. In order to overcome this, the data transfer innovation allows the application to submit the report via SMS if there is no or poor Internet connectivity. The user always submits the report the same way using the form of the mobile application. If the application detects that there is insufficient connectivity for data submission via the Internet, the application automatically switches to SMS submission in the background. The user is not affected by this; the only visible difference is that the confirmation for successful submission will indicate that it was www.intelligentcio.com