Intelligent CIO Africa Issue 04 | Page 42

FEATURE IT training 101: giving your business the technical edge In an era of business currently dominated by the digital transformation, the more technically sound IT staff are, the more value they can bring to the organisation. This is true of in-house IT teams that are entrusted with managing and optimising IT investments while fostering innovation, and of technical teams in channel organisations that must demonstrate high-levels of technical expertise in order to differentiate themselves from the pack in a highly competitive market. 42 42 INTELLIGENTCIO www.intelligentcio.com