CASE STUDY
WITH INFOSYS
FINACLE, WE
NOW HAVE A
STRONG DIGITAL
SUITE THAT
ENABLES THE
BANK TO DRIVE
GROWTH WHILE
PROVIDING AN
EXCEPTIONAL
BANKING
EXPERIENCE.
There were also representatives from
other African countries (besides Nigeria)
on the core team. The Finacle team
comprised of 20 members along with the
10 members from the alliance partner
Computer Warehouse Group. The fact that
all three teams – UBA, Finacle and CWG
– worked as one was instrumental in the
project being delivered in a record time of
26 months.
The Finacle Core Banking and Online Banking
implementations at UBA were a huge
success. Finacle Treasury was implemented
in Nigeria and other subsidiaries even before
Finacle Core Banking.
52
INTELLIGENTCIO
Business benefits
The speedy rollout in about 26 months
saved UBA considerable time and money.
Continuous delivery and testing of
customisation, porting line items by the
bank ensured smooth SIT/UAT/rollout
phases. The implementation allowed UBA
to discontinue many old systems and
thereby save US$350,000 per annum. The
project automated processes and integrated
information to significantly lower the
transaction processing time by over 30%.
The time to open a new account is now just
two minutes. With a single view of customer
information, the bank has improved the
turnaround time and customer sales and
sales capability.
The system also enables document
capture to digital images reducing paper
dependence. There were also several
qualitative benefits, such as the closing of
regulatory and compliance gaps, avoidance
of regulatory sanctions, as well as addressing
technological obsolescence.
Quantitative benefits
• Increase in customer base: UBA
experienced a quantum leap in its
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