COUNTRY FOCUS: ETHIOPIA
The latest agreement between Sanad
and Ethiopian Airlines builds on a 2018
MoU to collaborate on APU capabilities,
among others.
Mansoor Janahi, Sanad Aerotech CEO,
said: “Sanad continues to push ahead
with its strategy of expanding a global
presence through strategic alliances with
well-established companies that share the
same vision for quality and excellence.
“Our strategic alliance with Ethiopian
Airlines goes beyond this announcement,
as it provides greater opportunities for
us to jointly collaborate and develop
mutually beneficial activities across the
entire African continent.”
Ethiopian Airlines Group Chief Executive
Officer, Tewolde Gebre Mariam, added:
“This Strategic Alliance with Sanad
Aerotech is consistent with Ethiopian
Airlines vision of making its MRO facility
the leading MRO service provider in
Africa through strategic partnerships
with OEMs and selected international
MRO Service Providers.”
Sanad has built strategic relationships
with leading international OEMs
including Rolls-Royce, General Electric
(GE) and International Aero Engines
(IAE), which have enabled Sanad to
deliver competitive aircraft engine MRO
“
DIGITALISATION
BEING ONE OF THE CORE
ELEMENTS OF VISION 2025, WE
ARE CONTINUOUSLY ADAPTING
AGILE SYSTEMS IN LINE WITH
GLOBAL TECHNOLOGY TRENDS
TO DELIVER UNMATCHED
CUSTOMER EXPERIENCE.
expertise throughout a variety of engine
maintenance service programmes across
multiple engine platforms.
New SAP ERP system is inaugurated
The Ethiopian Electric Utility (EEU) has held
celebrations at its primary data centre in
Addis Ababa to officially inaugurate its new
SAP ERP system.
The ribbon cutting ceremony was attended
by honorary guest, State Minister of the
Energy Sector within the Ministry of Water
Irrigation and Electricity for Ethiopia, HE
Dr Frehiwot Woldehanna, as well as several
other dignitaries and senior executives.
The celebration, which marked the official go
live of the SAP system, heralded a new era
of efficiency and accountability in the EEU’s
billing and reporting capability. It is another
step in the ongoing commitment of the
Ethiopian government to improve the overall
economics and service of the electricity supply
industry. The sector has been reviewing
its operations across the board to identify
opportunities to improve in areas such as
billing and collections, private investment
in generation, capacity building and tariff
management. The EEU operates in a highly
complex environment and serves customers in
cities across all 11 regional states.
It faced challenges in delivering services
efficiently while also maintaining full
visibility and accountability across all
its systems. SAP ERP and SAP CRM were
selected by EEU to streamline processes
and provide real time visibility. The new
system also enables EEU to quickly identify
any issues and resolve them promptly, to
ensure top class customer support.
“SAP is committed to helping companies
run better,” said Pedro Guerreiro, Managing
Director for SAP Central Africa.
“By smartly leveraging technology, EEU
is taking steps to become an intelligent
enterprise, able to thrive in the digital age
and able to offer its valued customers an
enhanced customer experience. We look
forward to our ongoing partnership to ensure
EEU remains not only the pride of Ethiopia,
but a role model for other organisations
contributing to economic growth in Ethiopia
and the continent.” n
44
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