Intelligent CIO Africa Issue 36 | Page 38

CIO OPINION CIO opinion “ PEER-TO-PEER LEARNING ISN’T JUST ABOUT THE EXPERT OFFLOADING THEIR EXPERTISE. ////////////////// Mandla Mbonambi, CEO of Africonology Peer-to-Peer Skills development redefined A survey conducted by Harvey Nash and KPMG – The CIO Survey 2019 – revealed a market gasping for people with the right skills in emergent technologies and solutions. And According to Mandla Mbonambi, CEO of Africonology, skills development is a critical issue, particularly in South Africa, that can be addressed through ongoing professional development and peer-to- peer training. P eer-to-Peer training empowers people to share their expertise and hard-earned professional skills with their colleagues. It’s a powerful way of engaging with people and recognising their talent and their ability to share their knowledge with others. Peer-to-peer training has become one of the fastest-growing trends in the training and skills development market for good reason. It bypasses some of the usual problems associated with traditional training methods in that employees feel more relaxed and more inclined to absorb new skills. Having a peer educate, inform and train, removes some of the barriers that impact on how people respond to formal training and improves collaboration and communication throughout the learning process. What peer-to-peer training does is remove the sense of formality from the 38 INTELLIGENTCIO process, allowing people to become more engaged with the information and the process. This immediately puts them on a more even footing, giving them the freedom to ask questions and really drill down into the details. Something they may not do when they feel that they’re suddenly back in a classroom setting. A successful peer-to-peer training programme should embrace informality and engagement. It should allow participants to feel comfortable asking any questions they may have in embracing the ability to build their understanding of product, service and solution. If anybody feels that the environment is judgemental or lacks mutual respect, then they won’t respond well to the process. There has to be an agreed stance of open learning and information sharing that works both ways. www.intelligentcio.com