Intelligent CIO Africa Issue 34 | Page 40

CIO opinion CIO OPINION “ IT KEEPS SYSTEMS RUNNING AND FINANCE PAYS THE BILLS, BUT NEITHER DEPARTMENT KNOWS EXACTLY WHAT THEY ARE PAYING FOR. migrations being delayed, down-scaled or even the cause of data loss. Testing DR plans and provisions is essential to establishing confidence, both in DR, and the ability to roll-back if required. In most cases, data is understood in its primary context, such as CRM for sales and marketing, and finance for accounts. This singular view of data exposes a lack of understanding about unstructured data and its potential. Failure to address this approach limits the scope of cloud projects, leads to missed opportunities, and fundamentally undermines system design which also increases the cost of re-architecting applications. Legislation, such as GDPR and PoPIA, along with industry regulations affects how data is used and stored in the cloud. Failure to account for these factors can cause cloud projects to fail. Rules regarding data storage and security are complex and easy to breach. Factors to consider when moving to the cloud are storing data in compliant systems, and within the relevant national boundaries. Information must be secured properly, with 40 INTELLIGENTCIO safeguards in place to limit sharing only with permitted partners. And don’t forget, GDPR and PoPIA give individuals complete control over their data so systems need to enable that control. Massive fines means a data breach is simply not an option, and this risk can seriously hamper any cloud migration project. IT keeps systems running and finance pays the bills, but neither department knows exactly what they are paying for. Is the business making direct debit payments for licenses or contracts that are no longer required? Without a deep understanding of financial insight, businesses cannot build a TCO. Companies need to be able to answer questions like ‘if we don’t renew, what happens?’ and ‘which resource does that payment refer to?’ Lack of understanding of future maintenance liabilities is another challenge. When considering cloud migration, many cost-benefit analysis exercises neglect to calculate the future cost of maintaining and supporting existing on-site assets. “ BUSINESSES WITH FAILING CLOUD MIGRATION PROJECTS TYPICALLY LACK SEVERAL KEY INSIGHTS. OEM maintenance contract costs can increase by 20% each year, or more. And it’s factors like this that are easily overlooked when performing a cost analysis. To succeed, businesses need to consider cloud migration projects in terms of the cost of not making the move to hosted infrastructure. The hardest part of any successful cloud migration is the planning and preparation that takes place before work starts. But, the rewards of a discovery stage to understand the current state of one’s infrastructure – and how applications and services are used – can create a long-term impact. n www.intelligentcio.com