Intelligent CIO Africa Issue 34 | Page 26

EDITOR’S QUESTION of data-driven decision-making is fully supported to maintain customer confidence and brand reputation. How can businesses mitigate against such a costly risk? Businesses can start their preparations by first ensuring they understand where disaster recovery sits within the context of their overarching business strategy. This is where an impact assessment comes in. Businesses need to take the time to identify which apps and businesses processes are critical to daily operations. They must calculate the maximum amount of downtime they can stand for each of these before they fail. In addition, businesses opting for multi-cloud need to ensure that they have an availability solution which sits across their entire cloud platform, making cloud data protection easy with a seamless process for sending data offsite to the cloud. The launch of multi-national data centres provides businesses of all sizes with a cost-effective, reliable and fast alternative to international options. Companies must ensure adequate backups are in place, SLAs are adhered to, and business continuity remain the focus. Businesses embracing multi-cloud should not be put off by the prospect of working with multiple vendors as software-based platforms can give the peace of mind and a turnkey solution to minimising downtime. www.intelligentcio.com