INDUSTRY WATCH
Effective
congestion
management
key for telecom
operators
Ahmad Sayed, Regional Director,
Middle East and Africa at Nexign, looks
at how telecom operators can prosper.
I
n an expat-heavy region, you
undoubtedly observed another
tradition – that of phoning home. That
simple observance probably had a range of
outcomes. Some of you may have been able
to connect straight away; others may have
experienced lags; others may have given up
and tried the next day.
As communication service providers (CSPs)
face the new generation of consumers
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INTELLIGENTCIO
– millennials and younger – they are
increasingly under pressure to get things
right the first time, every time. That is the
nature of digital natives, and to cater to their
demands, the solution is also digital.
Holidays are not the only time that core
and radio networks face peak hours.
Business hours in commercial areas, big
events such as sporting tournaments and
concerts, and locations such as airports and
metro stations also present challenges in
resource allocation.
Operators have to invest heavily in their
networks to handle the explosive traffic growth
generated by over-the-top (OTT) services and
user-generated video.
These operators know that the new generation
of consumers is also the new generation of
business managers. ‘Traffic congestion’ is no
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