Intelligent CIO Africa Issue 03 | Page 41

INTELLIGENT BRANDS // Datacentres make it more efficient. And identifying the gaps that threaten the meeting of future demands becomes a far more complex task. Trends driving the need for change are cloud technology, growth of data, evolving mobile working practices. To stay competitive, businesses need to take a holistic view of their infrastructure and their needs and embrace flexible, digital solutions. Any datacentre transformation must take into account current and emerging technologies, as well as the role the datacentre plays in the operational efficiency of the business. The starting point is not the technology but the business needs and objectives. It is a fundamental enabler to the success of business units meeting their goals. Through a full understanding of these goals, business will arrive at an optimal datacentre model, be this on-premises, cloud-based, or a hybrid model. A transformation is not an isolated IT project. It is a change programme to deliver efficiency through people, processes, and software working together and adapting to change. The voice of the end user needs to be heard loudly throughout programme delivery to ensure their current and future needs are met, in terms of performance, accessibility, virtualisation and ease of use. The datacentre strategy must be a holistic strategy for the overarching business, rather than tactical for application and departmental needs. A transformation is the ideal time to make operational improvements and equip the business for agile working and ongoing evolution. It provides a significant opportunity to think about how business information is currently utilised, and if this can be improved. Central to this is how the solution will be managed in-life. The skills of in-house data professionals may be better utilised by extracting value from business data through analytics, rather than managing infrastructure. A digital transformation also offers the opportunity to drive greater levels of automation. This can have a long-term impact on workload reduction, duplication, and consistency. Through the automated www.intelligentcio.com Datacentre strategy must be a holistic strategy for overarching business, rather than tactical for application and departmental needs application of rules and policies relating to application and storage use, security can be optimised and business practices can be auditable and traceable. A datacentre transformation should not be the swap-out of one hard-wired, fixed infrastructure for another. Rather, it should achieve an outcome that is flexible and that can continue to adapt as the business grows and evolves. Ultimately, a successful digital transformation will integrate the technology platform, the organisational model, and the operational processes of the business and align these three elements to its unique business strategy and market position. Post-project, an analysis of how the planning and execution went not only provides an assessment of the project’s success but also a rapid upfront view of the performance of the new solution for senior management and stakeholders. With a clear understanding of the performance of the previous infrastructure and the objectives and targets that were set for the new, this comparison can be largely automated with the right solution. Excerpted from Datacentre transformation and the adoption of converged infrastructures by Dimension Data. 6 STAGES OF DATACENTRE TRANSFORMATION Transformation with the right business outcomes can be achieved through an effective six-stage process model. Engage The datacentre programme should not be viewed as an isolated IT project, but rather as a transformation programme at the heart of business improvement. It needs senior support and collaborative execution. To avoid scope creep, all stakeholders must contribute in this early phase and remain engaged throughout. Initiate Here current infrastructure and operations are reviewed. An audit of the environment will establish what exists and how it is performing. This audit needs to be automated, not fixed in time, as the environment is constantly changing during the assessment, planning and implementation process. Discover This involves an assessment of the current state identified in stage two and an assessment of future needs. It is essential to define and understand business requirements, not only for what needs to be achieved to meet current expectations around cost, reliability, flexibility, and efficiency but also to meet future demands. Construct Measurable objectives for the transformation should be set so that prospective solutions can be benchmarked against their capability to deliver. Recommend Recommendations and the roadmap are presented. By simulating change before implementation, all considerations are taken into account and any issues or obstacles are unearthed. Execute The recommendations are put into effect. There should be no surprises with the actual data migration, provided the planning stages have been comprehensively covered. INTELLIGENTCIO 41