Intelligent CIO Africa Issue 03 | Page 29

FEATURE Transaction route using common network processing. (Source: Guide to the ATM and debit card industry, Federal Reserve Bank of Kansas City) Transaction route using national switch processing. (Source: Guide to the ATM and debit card industry, Federal Reserve Bank of Kansas City) distribution are skewed to large urban and commercial centres. Another innovation that is increasingly driving movement towards mobile based POS payments is availability of virtual mobile cards. Issuing banks in Africa can save millions of dollars by not producing the physical card and relying on scaling the platforms for delivery of virtual mobile cards. “The virtual card is a total cost saving, I mean there is no physical card. It is just a virtual card but it allows you to use it anywhere. That is where the world is now moving. We are using a mobile application to actually disperse what we wanted to use as a service.” For OMA Emirates, access to consumers through telecommunication service providers and their deployment of country wide networks is critical in its next moves www.intelligentcio.com into the African continent. The consumer base that uses formal banking channels, and those that can be reached through telecommunication service providers, differ by a couple of magnitudes of scale. themselves that play the role of the third party for transaction processing. This is because of their dominant investment into networking and communication technology in comparison to banks. However, for a new entrant like OMA Emirates, the entry into the African payment services market is quite complex for multiple reasons. Unlike more developed markets like the Middle East, the connectivity between the retail merchant’s POS terminal and the acquiring bank is typically through the telecommunication service provider rather than the bank’s own communication network. In fact, in Africa, Sangal points out a lot of banks are using third party providers to complete their transaction processing. In most cases, it is the telecommunication services provider “Phone is the carrier in Africa today. If I do a payment transaction, the line that carries it, is through the telecommunication services provider. It is not a bank that gives the line. The telecommunication services provider carries the bandwidth and does the authorisation. The only thing banks have is the license to actually execute that part, which the telecommunication service providers do not have,” elaborates Sangal. Globally and in Africa, retail transaction authorisation and fees settlement follow a similar step-wise process. INTELLIGENTCIO 29