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apps and businesses processes are critical
to daily operations. They must calculate
the maximum amount of downtime they
can stand for each of these before they fail.
Factors like these make it possible to calculate
the ideal recovery targets for these apps and
processes. Additionally, it enables them to
appropriately identify what measures are
required to meet these requirements. the partner and the nature of the service
level agreement (SLA) that they offer are
critical. Elements like uptime guarantees,
turnaround time on service requests and
enquiries, as well as fees and compensation,
should all be part of even the most bare-
bones SLA. With the continued push on
businesses to be always-on, these will only
become more important considerations.
The choice of partner to help implement an
effective disaster recovery plan is also a big
decision. Factors such as the experience of Compliance is also a factor that should not
be taken lightly, and any service provider
worth taking seriously will be fully compliant
www.intelligentcio.com
FEATURE: DISASTER RECOVERY
Kate Mollett, Regional Manager for
Africa at Veeam
INTELLIGENTCIO
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