Intelligent CIO Africa Issue 27 | Page 52

CASE STUDY a break for speakers to change. It took me a few seconds.” backups and SQL backups if that’s running on machines.” Eliminating downtime A liberated IT team Redstor helps radically reduce the impact of security incidents, data breaches and hardware failure, with a fast, proven data management service. Deployed and configured in 15 minutes, Redstor has made OneLogix’s data management problems smaller and simpler. With unique, user-driven streaming technology, OneLogix no longer needs to wait for a full recovery. At the click of a button, OneLogix is able to get up and running within seconds, not days. Joubert said: “I’m spending way less time on backups. In fact, when the auditors ask how often I test the backups, I brag about how often we do it. I’ll say I restore a full system within a couple of minutes, and they can’t believe it.” Borderless visibility of data OneLogix is now able to discover, manage and control more than 4TB of data with a unique solution tailored to a business that frequently acquires new organisations. Running on servers, laptops and workstations, with backup selections profiled from the management console, Redstor provides rapid and granular restore for Office 365 and SaaS applications. Redstor unifies backup, instant data recovery and access, archiving, search and data migration through a secure, central console, enabling borderless visibility of an organisation’s entire, complex data estate at any time, on any device. OneLogix now benefit from the latest cloud-based tools, and Joubert is safe in the knowledge that the company has best-of- breed data management and protection. He said: “Redstor has become the standard backup solution for all employees and all servers – no matter what is running – whether it is Mac OS, or a Windows- operating system. All the workstations are on Redstor, as well as all 60-plus servers in the region throughout the group. “We have a full system backup of some machines where necessary, and file-level 52 INTELLIGENTCIO Joubert said: “Before Redstor I had a dedicated support technician monitoring backups full time. The guy would pull the reports and then phone users, trying to work out why their backups were not running. Was it software related? User related? System related? Then he’d re-initiate the backups and hope for the best. “That was a dedicated resource, monitoring everything actively to establish what was happening, which was costing us money. We don’t have to do that now. “With Redstor, we get daily reports, highlighting when there’s a server that might have failed or not backed up in a while. Issues are typically user or system related. “The most recent failure was down to a network connection – not once has it been down to the Redstor software. “Once a week I pull the reports for all the users. If I see a red dot, I escalate it, but nine times out of ten it is because a person has been on leave and has not been backing up more than seven days – or because the user has left the organisation. It has never been because we have a software-related failure.” Centralised visibility OneLogix’s IT team was looking for a solution that was low on administration. having to explain to some of the new guys how the backup solution works because it’s so automated that no-one uses it for very long – and that’s a good thing.” Being able to look after all data from one easy-to-use, central management console and monitor usage at any time, on any device has been of major benefit. Transparent and predictable pricing Joubert said: “Redstor is self-maintained. We set up the environment to update itself, so we do not have to go to any end-user to update their backup solution. Redstor does it automatically for us. Not only are traditional backups costly, complicated and time-consuming, they cannot scale to support the explosion in new apps and growing data sets. “We’ve gone from having one dedicated resource monitoring the environment, to Redstor has eliminated the retention and billing complexities that plagued OneLogix. Joubert said: “We have saved a tremendous amount of money. We have saved on the per-GB billing and on our network structure www.intelligentcio.com