CASE STUDY
W
ith only a small IT team on hand
to service 600 computer users,
OneLogix needed a reliable
data management solution that required
minimum intervention.
Redstor’s next-generation technology has
enabled the South Africa-based company to:
• Eliminate downtime by streaming data
on demand
• Restore files in minutes rather than hours
• Free up a member of staff who previously
spent all day monitoring backups
Dawid Joubert, Group IT Manager at
OneLogix, revealed that previous backup
clients were not always in sync and this led
to issues restoring data.
He said: “Our life before Redstor was
sleepless nights and a lot of headaches.
“We had onsite backups on our own
infrastructure. We hosted the platform
on our Internet connectivity and remote
users would back up to this platform during
each day.
“We would get email notifications that it was
working and would assume it was successful
until we had to do a restore. Regular testing
revealed an 80% cent failure rate.
“The data that was backed up was not
consistent – so we would get a message
that it was not readable and that we could
not back up or restore the information. Or
we would get a situation where a 1GB file
would take almost 24 hours to restore. It
was horrendous.
“When we do a restore with Redstor, I can
confidently say that I’m going to get a
100% success rate.
“I recently restored 200GB of data –
individual files and big data base files – and I
had zero failure rate.
“It was not one backup of one server, it
was running across the fleet of servers we
have, doing backups and restores from files,
directories, databases or virtual machines.
We selected and restored it literally in
minutes and tested it as well. I’m sleeping a
lot better now.
• Issues with 80% of restores, including full
system recoveries
• High management overheads associated
with managing data – dedicated resource
required just for backup
• Retention and billing complexities
Solution
• InstantData, Redstor’s unique on-
demand streaming technology
• A data management solution that delivers
reliable backup and recovery, archiving,
disaster recovery and global search
• Intelligent, policy-driven automation and
sophisticated reporting with a centralised
management console, offering borderless
visibility of entire, complex data estate at
any time, on any device
• Transparent and predictable pricing with
no hidden costs or surprises
Key benefits
• Stream data in real-time to any device,
making downtime a thing of the past
• No need to wait for full recovery – gain
immediate access to automated,
encrypted and secure online backup
and recovery
• IT team now manages by exception,
reducing data management admin
from an entire day to just 20 minutes
each morning, making it easy to
evidence compliance
• Easy installation, no hardware costs
and the ability to scale up or down as
demand changes
Data streamed on demand
WHEN WE DO A RESTORE WITH
REDSTOR, I CAN CONFIDENTLY SAY
THAT I’M GOING TO GET A 100%
SUCCESS RATE.
“We can now concentrate on being
innovative and driving value to the business.”
Challenges
• Recovering some files took as long as
24 hours
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By streaming data in real-time to any device,
ensuring it is always available instantly,
Redstor has made downtime a thing of the
past for OneLogix.
This is of great benefit when Joubert’s
IT team needs to recover files that users
have unwittingly deleted or overwritten
or when a software update has caused a
system to go down and staff have had to
restore SQL databases.
“When I was at a conference, I learned we
needed to restore data from a few weeks
earlier,” said Joubert. “I logged onto the
machine running the Redstor remote console
from an iPad and restored the data during
INTELLIGENTCIO
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