Intelligent CIO Africa Issue 26 | Page 38

CIO OPINION CIO opinion “ AFRICAN ORGANISATIONS AND ENTREPRENEURS STAND TO BENEFIT AS THEY CAN MORE EASILY ACCESS GAME-CHANGING DATA ANALYTICS THAT WOULD’VE BEEN UNTHINKABLE A FEW YEARS AGO. ////////////////// TransUnion CEO Lee Naik Digital with a purpose As technology disruptions become the norm, Lee Naik, tech expert and TransUnion CEO, says five trends will dominate the year. Technologies converge as 5G lands Biometrics, Robotics, AI, Augmented and Mixed Reality. None of these technologies are new – NASA has been using a digital twin framework as far back as the Apollo 13 mission. What is new is the way in which they are maturing and converging at more or less the same time, allowing them to build on each other and enable new applications. Many potentially game- changing technologies are expected to be embedded in our core processes within the next few years Smart cities, for example, are exploring the use of real-time Machine Learning and edge computing to better deliver existing connected services. As sensors become cheaper and more ubiquitous, more are gaining access to the digital tools needed to mix and match applications for truly new solutions. At the same time, the catalyst that will allow these technologies to become 38 INTELLIGENTCIO accessible to the average African consumer is finally within reach. Last year saw the first commercially available 5G service launched in Lesotho, with more rollouts planned throughout 2019. With 5G offering speeds up to 1,000 times faster than what we’re used to, digital connectivity is about to take a quantum leap forward in Africa. With it will come the infrastructure needed for always- connected devices and a fully immersive IoT-driven society. AI goes mainstream In 2019, Machine Learning and AI are no longer the sole domain of the big four multinational tech companies (Google, Amazon, Facebook and Apple – GAFA) and major tech organisations. We’ve already seen chatbots flourish as the tools to build them have become available to the Average Joe. Now, we’re seeing the same happening with more advanced AI analytics as DevOps embraces end-to-end automation. The more complex, labour- www.intelligentcio.com