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TECH TALK
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GOING BEYOND THE
BUZZ IN 2019 AND
UNDERSTANDING ‘DIGITAL’
While Digital Transformation is all the rage these days,
Chris Pope, VP of Innovation at ServiceNow, says that
understanding the subject is a prerequisite if firms
are going to fully appreciate where new and emerging
technology will have an impact.
T
here are college degrees in
computer science and software
engineering that feature
different programming languages and
methodologies. Looking further, there are
technical architecture courses and many
extended forms of tuition designed to
school us in every aspect of technology you
can think of.
Yet, despite all these channels of teaching
and the many books that have been written
to explore our world of technology, we
appear to largely fail when it comes to
formalising a wider approach to simply
‘teaching digital’.
www.intelligentcio.com
A responsibility to embrace digital
The consequences of not embracing digital
and the process of moving fundamental
work operations to new cloud-based,
services-driven platforms leads to
something of a vicious circle. Firms start to
haemorrhage employees who look to move
into roles where they will be more productive.
And as a result, the company is left with a
digital skills shortage.
Firms that do embrace digital platforms
effectively will, in contrast, start to develop
tighter integration and collaboration across
initiatives that are being played out across
“
THE HARDER PART
OF LEARNING
DIGITAL IS
UNDERSTANDING
HOW IT WILL
CHANGE THE
BUSINESS IN THE
SHORT, MEDIUM
AND LONG-TERM.
INTELLIGENTCIO
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