Intelligent CIO Africa Issue 24 | Page 71

GET TO KNOW... On the lighter side of things, we ask the industry experts what makes them tick. . . . Ziaad Suleman, Chief Operating Officer at IBM South Africa What would you describe as your most memorable achievements? Representing IBM as the managing and lead lawyer for Sub-Saharan Africa, looking after 24 countries. I was involved in establishing entities in these countries, a task which was both challenging and rewarding. My COO role spans a wide spectrum of responsibility over multiple business units covering strategy, transformation and operations, special investments and projects, real estate, procurement and BEE. What first made you think of a career in technology? After studying my law degree and having always had a flair for business, the natural route for me was to move into a corporate or commercial organisation where my academic knowledge could blend with my natural business acumen. My first technology related adventure was being involved in the establishment of the SNO (Second Network Operator) which has evolved into Neotel. My affinity for technology and innovation grew and I started working for IBM 11 years ago. IBM is now a leading technology innovator that has positively enhanced corporates and the lives of individuals for over 100 years. Today it remains current and continues to positively transform business and society for the better, using emerging technologies such as Big Data and Analytics, IoT, Blockchain and Quantum computing. www.intelligentcio.com What style of management philosophy do you employ with your current position? I have a flexible management style which is circumstantially adaptable. Regardless of the situation, I always remain professional and respectable. I generally allow my team the space and freedom to get on with their work, but I do expect to see thought leadership and results. If these attributes are lacking then I move into a consultative style of co-creating the path, strategy and/ or action plan. Should the results still not manifest, then as all good leaders, I roll up my sleeves and get involved to ensure that the best interests of the business are always served and that we get the job done well. “ I GENERALLY ALLOW MY TEAM THE SPACE AND FREEDOM TO GET ON WITH THEIR WORK, BUT I DO EXPECT TO SEE THOUGHT LEADERSHIP AND RESULTS. INTELLIGENTCIO 71