Intelligent CIO Africa Issue 19 | Page 58

CASE STUDY

IT ’ S VERY REASSURING TO HAVE A COMPLETE VIEW OF WHAT ’ S GOING ON THROUGHOUT OUR BRANCH NETWORK – AND TO KNOW THAT THE CITRIX TECHNOLOGY IS PROTECTING US , KEEPING OUR PEOPLE CONNECTED AND PRODUCTIVE .

be unreliable . “ Even with expensive MPLS networks , we have experienced down time when a primary line has failed and backups have not been enabled ,” he said . In a worst case scenario , the backup line was cancelled and there was no communication to us , and we could not see that there was no backup until the lines had failed .” He adds that even with MPLS networks working , you only use a single line and half of the network that you are paying for is never in use .
“ SD WAN allows the use of all of the lines ,” said Vivien . “ But be careful in the provisioning of the lines , as you still need to remain functional in the case of a single line failure when you will be running at much lower capacity . Visibility into the network is extremely important . The SD WAN solution from Citrix provides that visibility . Detailed information flows and other monitoring provides a lot of information on what is going over the lines .”
Troye managing director Helen Kruger says NetScaler SD-WAN has transformed Kolok ’ s ability to track the status and performance of its IT assets minute-by-minute , enabling potential problems to be efficiently and costeffectively overcome before they escalate .
“ It ’ s very reassuring to have a complete view of what ’ s going on throughout our branch network – and to know that the Citrix technology is protecting us , keeping our people connected and productive ,” Vivian adds .
Meanwhile , Kruger said : “ Along with improved productivity and secure , alwayson communications , the investment in NetScaler SD-WAN is part of a business transformation that is providing Kolok with an agile , scalable , cloud-based IT platform to maintain its market leadership position in South Africa .”
Return on investment will be achieved in just three years , purely through savings on line costs . The results of improved business efficiency , performance and Kolok ’ s enhanced reputation for excellence – which
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