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18
INTELLIGENTCIO
T
he next-generation digital workforce uses
mobile devices in ways that are beyond
conventional. No longer relegated to work
email and personal entertainment, devices in
today’s mobile-first world are becoming the central
component for every aspect of daily productivity.
For personal use, mobile devices and apps provide
entertainment, social media, shopping, navigation,
and financial management. For work, they provide
voice communication, file sharing, video conferencing,
CRM, unified collaboration, expense reporting, shared
calendaring, help desk support, and project tracking.
• The ability to work anytime, anywhere is regarded
as the single greatest impact on employee
productivity, with 49% believing remote, flexible
working was responsible for increased productivity.
• 31% of companies surveyed use mobile
communications apps to improve
employee efficiency.
Likewise, the Internet of Th ings (IoT) is creating new
opportunities and considerations for the mobile-first
digital workforce as these ‘headless’ devices are
coming on-line at a staggering pace.
The lines between our social and work lives are
becoming thinner every day, as revealed in the
results of the latest industry survey conducted by the
Economist Intelligence Unit (EIU): These devices include lighting, temperature control,
sound control, appliances, door locks, vehicles,
medical equipment, manufacturing machinery, utility
meters, parking meters, surveillance cameras, and
much more.
• 30% of respondents say they would never work
for a company that did not allow them to use their
own mobile devices for work. Mobile and IoT devices are forcing IT teams and
network infrastructures to adapt and support an
entirely new set of requirements and challenges.
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