Intelligent CIO Africa Issue 16 | Page 92

GET TO KNOW How do you deal with stress and unwind outside the office? Mostly stress can be reduced by actioning a series of tasks that will resolve the underlying issue. An acknowledgment upfront that there is an issue and then a plan to remediate goes a long way in settling stressful situations. That said, I unwind by reading, watching movies, travelling, exercising and socialising with friends and family. If you could go back and change one career decision what would it be? When I returned from the UK, I was consulting at a large insurance company and they kept offering me a permanent position. Eventually I accepted the permanent offer, even though I knew at the time that it wasn’t quite right for what I wanted for my career path. Ultimately, I lasted only eight months at the company before moving on. In hindsight, I should never have accepted the offer. • Skills. Unfortunately, Africa is still desperate for adequate technology skill sets across the board. Lack of skills leads to significant delays, including a huge amount of rework of systems implemented by personnel without the pre-requisite level of skill required • Legislation. There are pieces of legislation that are antiquated for the new digital realm, as well as pieces of legislation that are not aligned to each other, which creates confusion in the market • Data costs. They are still way too high in Africa compared to the rest of the world and this restricts businesses from accessing their target market What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months? Personally, there hasn’t been any significant changes in my role over the last year. My “ DON’T BE AFRAID TO HAVE THE TOUGH CONVERSATIONS. FOCUS ON LEADING AND EMPOWERING PEOPLE, RATHER THAN MANAGING THEM. focus going forward will be mostly on R&D, strategic initiatives and strategic partnerships. What advice would you offer somebody aspiring to obtain C-level position in your industry? Don’t be afraid to take the initiative when it comes to doing more outside your day-to-day role. Don’t be afraid to have the tough conversations. Focus on leading and empowering people, rather than managing them. n What do you currently identify as the major areas of investment in your industry? Digital transformation and all that it encompasses. Many large corporates are investing heavily in digital channels in response to customers’ expectations as well as threats posed by digital start-ups. What are the region-specific challenges when implementing new technologies in Africa? I would say that the top three challenges are as follows: 92 INTELLIGENTCIO www.intelligentcio.com