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The ITMaaS value proposition
The ITMaaS segment forms part of the
broader SaaS world, which is increasingly
attractive in the midst of tough economic
conditions. ITMaaS vendors provide
the essential management tools that
enable users to access and view an IT
environment, monitor and evaluate
performance and ultimately improve the
functionality of IT environments through
a cloud delivery model. The ability to gain
visibility into an internal IT structure and
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deliver the performance data is a critical
component within the management
process. Through ITMaaS offerings,
enterprises can easily capture, analyse and
monitor the risks, costs, capacity constraints
and other performance metrics that help
ensure the optimisation of IT resources.
Moreover, ITMaaS can deliver the ability
to monitor new technologies, in a seamless
and time effective manner, as they are
added to the stack. Above all, leveraging
IT to deliver consistent, quality customer
service is pivotal to competitive advantage
FEATURE: IT OUTSOURCING
Hannes Botes, Chief Technology
Officer, MANXiT
INTELLIGENTCIO
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