Intelligent CIO Africa Issue 15 | Page 24

INFOGRAPHIC INFOGRAPHIC A network you can trust, enhancing public safety in Africa P ublic safety is of concern for all countries, with teams spending hours working tirelessly to ensure that citizens are protected. Such incidents include natural disasters, crime spikes, or any unrest that may occur. In 2017, several African countries were hit by unforeseen disasters. These included floods in Nigeria and Niger, the Sierra Leone mudslides and devastating fires in both Kenya and South Africa. In these times of crisis, technology has a crucial role to play in ensuring that public safety teams can effectively communicate in real time to mitigate the impact of disasters and reach the concerned sites on time. According to Jan Liebenberg, Head of Market and Business Development for Nokia Southern Africa, 3GPP mobile technology will become an even more critical component, not only in connecting a specific public safety team but also ensuring interconnectivity between different teams to improve situational awareness. “Typically, the police, fire brigade and ambulance services don’t have connectivity between each other,” he said. “Each emergency service has their own network or their own voice communications system and might not share a command and control centre. “With the adoption of mobile broadband technology, public safety networks can benefit from the advantages of interconnectivity, fast and reliable broadband data and real-time video services, opening new communications possibilities for rescue missions and disaster recovery situations. “This will enable them to call, listen or share information with each other to get a better grasp of their operational environment, improve real-time collaboration and co- ordination when the situation requires urgent attention.” 24 INTELLIGENTCIO In an ideal world the different public safety teams would be able to communicate across a single, secure network, but, this is not always the case, particularly when legacy networks are involved. “We can maintain the old networks and start to enhance those networks by adding newer technology with updated functionalities and then gradually phase out the older networks,” added Liebenberg. “So, from a total cost of ownership perspective, the old assets that have already been invested in are maintained, while new capabilities are added gradually. In this way we don’t have to replace the complete public safety network environment in one big step.” Cyberattacks are a growing threat to all types of mission critical networks, including those used by all emergency services. In most African countries, governments are starting to realise the importance of security and discussion around cybersecurity policies are in the works. In South Africa, the government is in the process of establishing a Cybercrimes and Cybersecurity Bill. Liebenberg says that today’s networks have evolved and that security is at the core of the network. “Public safety networks are often “ “ WE CAN MAINTAIN THE OLD NETWORKS AND START TO ENHANCE THOSE NETWORKS BY ADDING NEWER TECHNOLOGY WITH UPDATED FUNCTIONALITIES AND THEN GRADUALLY PHASE OUT THE OLDER NETWORKS. private networks, which means they are only accessible by the public safety workers via their special devices, SIM cards, and authentication mechanisms,” he said. n PUBLIC SAFETY NETWORKS ARE OFTEN PRIVATE NETWORKS, WHICH MEANS THEY ARE ONLY ACCESSIBLE BY THE PUBLIC SAFETY WORKERS VIA THEIR SPECIAL DEVICES, SIM CARDS, AND AUTHENTICATION MECHANISMS. www.intelligentcio.com